We are all familiar with the dark side of working in groups. We may acknowledge the benefits of having a team, but the mental stamina it takes and the helpless feeling of losing time to never-ending aimless discussions (passive-aggressive arguments) really test our patience and ability to persevere. Often, if not most of the time, these problems are the result of poor group process (that is, how things get done, as opposed to what gets done), so if you hope to be a leader (or rather, an effective leader) it is your job to attend to the group’s process and spare your team the painful tedium of unproductive group meetings. In my last post, I introduced group process by telling the story of how I accidentally set up a group for failure. This post tells the story of how I began to set things right. (Click through to read more.)
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